Digital Transformation of Human Resource Management at Pempek Saga Sudi Mampir: A Case Study on Optimizing HR Management Through the Implementation of a Comprehensive HRIS

Abstract

This study aims to analyze the implementation of the "TataKarsa" digital initiative for human resource management at Pempek Saga Sudi Mampir and evaluate its impact on operational efficiency. Employing a qualitative case study approach, data were collected through in-depth interviews with the owner/manager and employees, complemented by direct observation of HR processes within the culinary business. The implementation of "TataKarsa" significantly improved the efficiency of HR administrative tasks, enhanced employee data accuracy, and streamlined daily operations, contributing to more organized human resource management. This study is limited to a single case study of a Micro, Small, and Medium Enterprise (MSME), primarily relying on qualitative data, which may limit generalizability. Nevertheless, it offers valuable insights for other MSMEs, particularly within the culinary sector, seeking to implement digital transformation in their human resource management practices, thereby contributing to the fields of Human Resource Management and Digital Transformation in small businesses.