WEBQUAL 4.0 EVALUATION OF WEBSITE QUALITY OF MUHAMMADIYAH 02 SMK KARANGANYAR USING WEBQUAL 4.0

EVALUATION OF WEBSITE QUALITY OF MUHAMMADIYAH 02 SMK KARANGANYAR USING WEBQUAL 4.0

Authors

  • Rahmad Ardhani Universitas 'Aisiyah Surakarta

Keywords:

Webqual 4.0,website quality,usability

Abstract

Website is a mass media technology that can be used for the publication of information by utilizing the internet network. The website utilizes internet technology so that the information accessed is easily accessible. Smk Muhammadiyah 2 Karanganyar is a school that uses a website to publish its information. Smk Muhammadiyah Karanganyar applies technology to improve technology-based services. To measure a website's quality, it can be seen from the user's perspective on the website. In this study using the WebQual method which has been modified by adding the dimensions of Website Design and user satisfaction with the three main dimensions of WebQual 4.0, namely Usability, Information Quality, and Service Interaction. This research was conducted at Smk Muhammadiyah 2 Karangayar. This research was conducted using a questionnaire. The data collection method in this study was aimed at students of Muhammadiyah 2 Karangayar Vocational High School with a total sample of 20 respondents. The results obtained from this study are the evaluation of a website that can be developed better, the function of the website's usability, the quality of the interface is better.

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Published

2022-09-12

Issue

Vol. 10 No. 2 (2022): MARET

Section

Articles

License

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